Questions and answers

At TwilightTintTMwe believe that our high quality car window tinting finish is the result of skills care and attention not speed.

We have compiled this questions and answers to help answer queries your may have and assure you TwilightTintTM is the right company to carry out the window film installation on your vehicle. Check out also What we offer you.

  • I have found a cheaper quote?

    Unfortunatly, we may not be the cheapest in our field, nor this is our objective. We continue to grow every year and this is because we deliver the best value, not the best price.

    We only offer a high quality finish using premium material and are fully insured. As I am sure you know you always get what you pay for.

    Our customers get peace of mind with our services and are always very happy in the long term to have spent that little bit extra.

  • Why do you require a deposit?

    This non refundable deposit is to confirm your appointment and ensures that appointment time is allocated to your vehicle to be tinted.

  • What is the legislation with regards to the front windows and windscreen?

    The light transmitted through the windscreen must be at least 75%. The front side windows must allow at least 70% of light transmitted through them. We have a light meter which can be used to check the visible light transmission on your front windows as even a clear piece of film, safety, security or clear UV applied to your front windows will make your vehicle illegal

    .

    Clear glass only allows approximately 86% of light to pass and the slight tint of standard manufactured glass varies from the 70% maximum limit up to approximately 80% of light passing through, therefore any film applied to these windows will make your front windows go over the legal limit. Tinted windows are now included in the MOT test.

  • Do you tint headlights, fog lights and rear lights?

    Twilight Tint does not offer this service however should you decide to have them tinted.

  • Do you offer mobile window tinting service?

    We believe that the same high quality professional finish cannot be produced by working outside as you cannot control the environment from blowing dust particles around. Once you remove the protective film liner, dust particles will be trapped on the adhesive of the film. Even a small breeze will cause the dust flying around.

    We have on numerous occasions removed (see testimonials) and re-applied window film on previously mobile tinted vehicles. You may think you are saving money but in the long run it will cost you more than anticipated so why not get it right first time.

  • Will window film affect my satellite system (GPS) or TV reception?

    We do not use metalized window film which can interfere. We only use died window film which will not interfere with or restrict your signals.

  • What is the legislation with regards to sun strip on the windscreen?

    The law states that you can drop 6 inches from the top of the windscreen. As vehicles are all different, the depth of the sun strip will be affected.

  • When can I open my windows after the window film installation?

    We recommend a curing period of 5 to 7 days for which you cannot open your windows. Should you do so you may lift up the window film from the glass.

    This period is essential for the film to dry.

  • I have seen vehicle on the road with bubbles, creases will this happen with you?

    No. we have a thourough preparation process and we use high quality window films fitted by professional and highly skilled film installers.

    Bubbles or creases are normally due to poor and cheap installation. You will alsways get what you pay for!

  • Will my rear window be fitted in one piece?

    Only a small handful of cars require a join due to the curvature of the glass (i.e. VW Beetle). As it is applied by our highly skilled staff it will be seamless. We will always inform you if your vehicle requires a join.

  • Protection of your vehicle

    Our long list of customers includes Rolls Royce Motor Cars who are well-known for the high quality standards, West Sussex Police, car dealers to name a few. They all require their vehicle to be in safe hands whilst being tinted which we offer to all our customers.

    Do they protect your vehicle whilst being worked on and if yes how? Is your upholstery and paint being protected while your vehicle is worked on.

  • Can the window film be removed from my windows?

    Window film can be removed however depending of the original window film applied some damages may be caused to the defroster lines due to the strength of glue/adhesive. We do offer a professional window film removal service.

  • Do I have to have my windows clean and car cleaned prior installation?

    We recommend that your vehicle is cleaned inside and out prior the film

  • I have noticed a few scratches on my windows after being tinted. Why?

    Window film is reflective and once applied it will reflect any imperfections or scratches that were not visible prior installation.

  • Do you apply security film on car windows?

    The application of security window film (not be mistaken with other normal window film) to be effective requires a very specific process and equipment. Your windows will need to be taken out and the film bonded edge to edge to glass to be fully effective.

    Only a handful of companies have the facilities and specialist equipment. Please contact us and will pass on your details.

  • How do I clean my windows?

    We recommend that you use a clean and soft rag, absorbing paper or a synthetic sponge and a non abrasive cleaning liquid. Avoid cleaning glass with jewelry on as it can damage the film.

  • What warranty do you offer?

    Our window film comes with a genuine 5 year manufacturer's warranty against peeling, bubbling, cracking and delaminating. This is the average length of ownership of a vehicle. However, based on returning customers feedback, the window film retains its colour and efficacy for many more years.

  • Do you fit reflective film on vehicle?

    Twilight tint does not apply one way mirror film/reflective film on vehicle as we believe the film can cause reflection to other motorist and may cause injury or accident. We only use dark tint shades for vehicles. Furthermore, at night time under street light anyone can see inside your vehicle.

  • How will my window film looks like from the outside as I have seen vehicle with a bronze or green colour undertone?

    Our window film appears black on the outside with a natural look on the inside giving your vehicle a more stylish appearance. There is no green, blue or bronze color to our window film which can be found in other window film.

  • What is the visibility like from the inside out?

    Our window film may affect the light levels by generally only 5 – 10% but your eyes automatically adjust to the different light levels. You are welcome to sit in our own vehicle for you to experience different shades of window film.

  • How much privacy will it provide?

    This will depends of the shade of window film chosen and interior you have. Our own vehicle has various shades of window film for you to experience. We will assist you in selecting the tint shade/s that best match your concerns.

  • Do you remove the door panels?

    Our long list of customers includes Rolls Royce Motor Cars who are well-known for the high quality standards, West Sussex Police, car dealers to name a few. They all require their vehicle to be in safe hands whilst being tinted which we offer to all our customers.

    Do they protect your vehicle whilst being worked on and if yes how? Is your upholstery and paint being protected while your vehicle is worked on.

  • How is your window tinting centre?

    Our window tinting centre is a clean, tidy and secure environment as we occasionally provide window tinting service to the police.

  • Will you install window film purchased form someone else?

    No,as we only apply our quality window film which will be under warranty. Most likely the film will be of inferior quality.

  • How is the window film installed?

    The window film is first applied on the outside of the vehicle's window to get the perfect shape and fit the curvature of the glass. We heat shrink the window film to achieve this. Then the window film is finally installed on the inside of the glass.

    This process requires full access to the outside and inside of the window to be tinted. It is also important that your vehicle and glass are cleaned prior the window film installation to minimise dust particles transfer.

  • What Twilight Tint can offer you?

    Every tinter has different skills level and work to different standards. We believe that our quality finish is the result of skills, care and attention not speed. We value what we do. At Twilight Tint, we happily show you our vehicles and finish before we start work on your vehicle.

    We follow a professional and meticulous preparation process as we aim to provide you with a virtually flawless finish. We provide work we are proud of. Your vehicle's upholstery is protected during the window tinting process. All the pictures in our gallery our genuine work carried out by Twilight Tint.

  • Why we do not offer you lifetime warranty?

    As we are an honest window tinting company, we do not say "we offer lifetime warranty" as it is normally only valid for the period that you own your vehicle and it is not transferable.In most cases, the window film manufacturer's warranty is not lifetime.

    If it is, for your own peace of mind ask to check the window film installer and manufacturer's warranty. In average vehicles are only kept for 4 to 5 years only which our manufacturer's warranty covers.

  • I have an issue with my vehicle tint, what do I do?

    This rarely happens with our window film installation however please contact us. We will of course need to assess the issue to check who is at fault. Rest assured, if we are at fault we will do our upmost to rectify it as promptly as possible. We will need to see your proof of purchase.

    We appreaciate it can be an inconvenience, however we would expect to be treated with respect when dealing with this issue.

  • Do I need to inform my insurance?

    We would strongly recommend informing your insurance of anything you do to the vehicle after market including window tinting.

Twilighttint car window tinting