Delivery InformationSkip to footer
We always endeavour to dispatch the Goods as quickly as physically possible. We use Royal mail and other dispatch companies to that purpose.
Orders placed prior to 1.00 pm Monday-Friday will be sent on the same or next working day. Orders should generally be received within 2-5 working days. Orders placed on Saturday or Sunday will be sent the next working day or the one day after. Next day delivery can be arranged by special request. All deliveries will need to be signed for and it is your responsibility to be available to receive the goods. In the event of 2 failed delivery attempts, extra delivery cots may be charged to you. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
For made to measure product (for example: solar window film blinds), orders will be dispatched as soon as possible within two to three weeks of the item being purchased. We will inform you as soon as the made to measure items are dispatched.
Ownership of, and risk in, the goods will pass to you once they have been delivered to you and we will not be liable for their loss or destruction If you return the goods, ownership of, and risk, in the goods returned will pass to us on receipt of the goods by us.
Any claim for non-delivery of goods must be made within 14 days of an order being placed.
For items that have not arrived Twilight Tint Limited operate a 25 working days policy from the date of your order before we can class your order as being lost in transit. If your goods do not arrive once these time scales have been breached then we'll gladly refund you the full amount or repeat your order. We will have no liability to you to issue a refund or replacement order if we have not been notified by yourself of non delivery of your order after 14 days of the order being placed.